Questions, answered.
Do I need any special hardware or phone system?+
No. Keep your existing phone and number — you simply forward your calls to the number we give you. There's nothing to install.
Can I keep my existing business number?+
Yes. Set call forwarding on your line to your SkyCallAI number and you're done — no phone-system change needed.
Will it sound like my business?+
Yes. You set your greeting and how calls should be answered, including your hours and what callers can be told.
Can it book appointments?+
Yes — callers can book straight into your connected Google or Outlook calendar, so your diary stays up to date automatically.
How do I know who called?+
After every call you get a clear summary by email or text — who rang, what they wanted, and a recording — all kept in your dashboard.
What languages can I use?+
You can read your dashboard and call summaries in English, 中文 (Chinese) or ไทย (Thai). Your callers are answered in English.
What happens at the end of the free trial?+
When your trial ends, calls pause until you subscribe. Your card on file is only charged when you choose a plan.
Is my data safe?+
Yes. Your recordings, call summaries and customer details are kept private and secure, available only to you and your team in your dashboard. We never sell your data.