Every patient call answered — in the room or after hours
Your practitioners stay with the patient in front of them while SkyCallAI answers the phone: appointments booked into your calendar, messages captured word-for-word, and urgent callers directed to 000 by an optional emergency notice.
Set up in minutes. No card to start — no charge until you subscribe.
Whatever you searched — a medical answering service, a phone answering service for clinics, or a “virtual receptionist” for your practice — SkyCallAI does that job: a 24x7 AI-powered receptionist that answers every call with a consistent, dependable flow you control, while AI transcribes the call, captures the patient’s details, and emails your team the summary. Built for Australian GPs, dentists, physios, and allied health practices of every kind.
The front desk can't be everywhere.
Engaged tones, lunchtime voicemail and missed rebooking calls cost clinics real appointments. Here's what SkyCallAI fixes.
What you get with SkyCallAI
A 24x7 AI-powered receptionist — every call answered, summarised and emailed to you.
Up and running in minutes
- STEP 1Sign upYour name, business and number — about a minute.
- STEP 2Forward your callsForward your clinic line to the SkyCallAI number we provide — full-time, after-hours only, or just when the desk is busy. Your choice, changeable any time.
- STEP 3We answer 24x7Calls answered in your business's name, details taken, appointments booked.
- STEP 4You get the reportA clear summary of every call by email or text — review whenever it suits.
Questions, answered.
Is it appropriate for a medical or allied health clinic?+
Yes — clinics are one of the businesses SkyCallAI is built for. Calls are answered by a dependable, consistent flow you control (not improvised), patients can book appointments, and every call is summarised to your inbox. An optional emergency notice tells callers to hang up and dial 000 in a life-threatening emergency.
What happens if a patient calls with an emergency?+
You can switch on an emergency notice that plays at the start of every call, directing anyone in a life-threatening situation to hang up and call 000 immediately. Routine callers continue through to booking or message-taking as normal.
Can patients book appointments over the phone?+
Yes. Callers book straight into your Google or Outlook calendar, within the hours you set — no double-bookings, and your front desk isn't interrupted mid-consult.
What do we receive after each call?+
An email (or SMS) summary the moment the call ends: the caller's name, number, reason for calling, any booking made, plus the recording and transcript. Nothing depends on a scribbled message slip.
Does it cover after-hours and weekends?+
Yes — every call is answered around the clock, including nights, weekends and public holidays. Patients calling at 7am to cancel or rebook get through instead of hitting voicemail.
Do we need to change our phone system?+
No. Keep your existing clinic number and forward it to the SkyCallAI number we provide — either full-time or only when the front desk can't pick up. Your carrier may charge for forwarded calls, like an outbound call.
More questions? See the full FAQ →
Let SkyCallAI answer your next call.
Start free — no charge until you subscribe. Set up in minutes.
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